Below are answers to several common pre-sales questions we commonly
receive
about our web site hosting services.
- Which Web
Hosting Plan is Right for Me?
- Are all Web
Hosting Companies the Same?
- What
Support does TBhost offer?
- What is a Domain
Name - Web Hosting?
- Can I
Register a Domain and Not Order Web Hosting?
- What Software do
I need to Design my Website?
- Why Should I host
my Site with TBhost?
This is the most common question that our customers ask us.
Choosing the right web hosting plan is a straightforward process:
You decide what features you need to run your website, and then you find
the web host that offers those features. The hard part is knowing
what features you will need to run your website, especially if you are a
beginning webmaster. Technical terms like Active Server Pages, PHP,
MySQL, and Control Panels, can be quite confusing. It is also common
not to know how much space you will need for your website.
The simplest answer to the question is that you should choose Unix web
hosting plan for most websites unless you specifically have a need for a
feature that is found only in a Windows 2000 web hosting plan.
For more information and a plan type comparison
Click Here
No! Web hosting companies are as different as the people that run them,
and the customers that they have. Web hosting companies are the most
different when it comes to their commitment to high quality support. With
most web hosting companies, you will be treated like a number. If you need
support, you may not even have a phone number to call in case of emergency.
Web host's also compete with each other with a wide variety of prices and
services. Many of our customers join us after the "Cheap Web Hosting
Company" that they were hosting with went out of business, or just
disappeared without warning. That's why we aren't the "Cheapest Web
Hosting Company" on the internet. We are building our reputation
on customer support and satisfaction while maintaining an affordable web hosting
price. TBhost.com is a division of Timberbrook Publishing, Inc. a well
known, profitable, internet company that has been building internet businesses
since 1998. You can rest assured that when you host your site with us,
we'll be there for you.
We give each of our customers personal attention. When you sign up for
a hosting account with TBhost.com, you will have a personal tech support person
that will answer all of your support related questions, 7AM - 11PM, and will
take a personal interest in your success. TBhost.com does not make you
play touch tone tag, our phone is answered by a real person that can answer your
web hosting related questions. We offer a level of customer
service that is rare in the web hosting industry.
This is one of the most common questions we receive. A domain or
"domain name" is the name of a website. Usually it fits the
following format: ww.yoursite.com and is the part of the website that
people use to market their location on the web.
A web host, is the second ingredient to your website. Web Hosting
is the physical space on the server that your site is hosted on, and is
what actually connects your website to the world.
Yes! You are welcome to register any or all of your domain names through
TBhost.com whether or not you are hosting your website with us. If you
purchase a domain, and do not have web hosting for your site, you will not be
able to show your website to anyone. If you register your domain name
through TBhost, you will be able to transfer it to any other web hosting company
that you choose. You will always have access to your domain manager, and
will be able to modify your domain name records when needed.
The type of software that you need to design your website depends on several
factors. Again, your site's requirements or wish list will
determine what software you will be able to use. The most popular web page
editor is FrontPage, although any web page editor that will allow you to save
your pages locally and upload them to your web server will work fine.
Other popular web page design software is Cold Fusion, and Macromedia
Dreamweaver. Many of our customers will use a word processing program such
as Microsoft Word to create their pages. It helps to have an FTP program
such as WSftp or Cute FTP to use to upload your pages to your website, and a
basic image editing program like Ulead Photo Impact, or a similar program.
The process of creating your first website may seem difficult at first, but the
learning curve is surprisingly short, and most people learn to design and make
changes to their website very quickly.
There are many web hosting companies to choose from. At first glance,
most web hosting companies are essentially offering the same thing - Web
Hosting. As you investigate further though, you will find that there is a
difference. Many will try to dazzle you with the amount of space per
package, some will lure you in with a cheap price and then not deliver what they
promised, and some web hosting companies are so large that they can't offer you
any personal attention. You shouldn't fall for gimmicks, or always go for
the lowest price. Your website is a powerful tool and a reflection of your
business, and you need to know that you are hosted with a company that will
provide reliable service, and give you the personal attention you deserve.
Is it worth saving a few dollars per month if your website is down when you need
it? Is it a bargain if the company's tech support can't help you?
We don't offer the cheapest web hosting, but we do offer a good value, and
excellent customer service. Many of our hosting customers come to us from
other web hosting companies, they usually switch due to their so called "cheap
web hosting company" going out of business, or not being able to deliver the
service they promised. We have been providing web hosting and design services
since 1998, and are a profitable company with no debt. We'll be here when
you need us, and we promise to always make customer support and reliable service
our top priorities.
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