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Domain Name Management Frequently Asked Questions

 
What does it mean to "manage" my domain?
How do I change the information in my domain?
Can I manage a domain I already own?
What information can I change in my contact info?
What is a DNS?
Why would I need to change my DNS information?
How do I change the DNS information for my Domain Name?
How long does it take for DNS changes to take effect?
Can I have my domain URL-forwarded or redirected?
Who do I contact for additional assistance?

What does it mean to "manage" my domain?
If you've ever dealt with the management of your domain, you know that with other registrars, it can be a difficult and lengthy process. The smallest change, from changing your email address in your contact information, or altering the nameservers of your host, can require multiple, confusing emails. Now, however, TBhost gives you the ability to make all of those changes online! You can change your contact information or nameservers in just a few seconds, using our secure system. Access your domain from any web browser 24 hours a day, 7 days a week, using your username and password.

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How do I change the information in my domain?
Log on to our Domain Management System by clicking on the "Manage Login" link on the menu bar on the right-hand side. Input your username and password to log on to our secure server. You can see the domains you have in your account, listed 10 at a time. (You can, if necessary, search for a specific domain you own.) Click the "Change Info" button next to the domain you wish to alter.
Each domain has a number of items you can change. You may change the administrative, technical and billing contact information, as well as the nameserver (DNS) info. For more on changing DNS info, please see "
How do I change the DNS information for my Domain Name?", below.
You may not change the registrant info. The registrant is the owner of a domain, and as such, requires more security. In order to change a registrant, you need to go through the Registrant Transfer procedure. Please contact us for further details

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Can I manage a domain I already own?
Only domains that have been registered with, or transferred to, TBhost will appear in your Domain Management System. If you have registered a domain with another registrar, you will need to transfer it toTBhost before you can manage it using our system.

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What information can I change in my contact info?
You can change the following information for your administrative, technical and billing contacts: Name, Email, Company, Address, Phone and Fax. In addtion, you can change the Domain Name Server Info (see more below).

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What is a DNS?
DNS (Domain Name System) is a system that translates a domain name from letters (www.TBhost.com) into a numerical IP address (NS.TBhost.COM 216.87.208.179).
Each time you register a domain name you must specify your DNS information. If you register a domain name through TBhost.com, you can use our DNS information free of charge! This is known in the industry as "parking" a domain- parking is free using TBhost.com's name servers. 

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Why would I need to change my DNS information?
If you have a new web site or email account, your web hosting company or ISP will ask you to change your DNS information (typically, they would become the new DNS host) so that your domain name can be connected to your web site and your email account can be setup. 

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How do I change the DNS information for my Domain Name?
If you are changing DNS information on a domain name you registered with TBhost, click If you have a Web Hosting plan
All you require is the nameserver information for your website. 

1. Login into your account through the Manage Login link

2. Click the next to the domain you wish to change

3. Select the (DNS) Domain Name Server option

4. Change the Primary Host information with the primary host information provided by your host (i.e. ns.tbhost.com)

5. Change the Secondary Host information with the secondary host information provided by your host (i.e. ns2.tbhost.com)

6. Click on Continue and you're finished

7. It should take about 2-3 days for the information to be updated in the Central Registry. 

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How long does it take for DNS changes to take effect?
Typically, the DNS changes will be completed within 24 to 72 hours. This is standard Internet propagation time. The central registry databases update automatically, upon your submission of new information.

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Can I have my domain URL-forwarded or redirected?
At this time, TBhost does not offer URL-forwarding or URL-redirection. Your best option is to have your domain hosted by the host of your website. If this is not an option for you, we recommend using a service like DNSManage. They will host your name (see, "How do I change the DNS information for my Domain Name?") and re-direct your URL for you for a small fee.

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